FREE RETURNS

FREE RETURNS & EXCHANGES

Thank you for shopping at Da Poles.com!

We offer FREE refunds and/or exchanges within 15 calendar days of your purchase. We must receive your return within 30 calendar days of your purchase. If 30 calendar days have passed since your purchase, you will not be offered a refund or exchange of any kind. 

Eligibility for Refunds and Exchanges

Your item must be unused and in the same condition you received it. 

If you are requesting a refund due to damage in shipping, please provide photographic proof of the shipping damage (torn packaging, etc.) so we may reach out to the shipping company.

Items marked FINAL SALE are not eligible for a refund or exchange of any kind. Custom orders which have an approved proof prior to printing are not eligible for a refund or exchange.

Refunds may take up to 5 business days from the time we receive your returned item to be reflected on your original payment method.